Refund policy
Return & Refund Policy
We want you to love what you ordered from The Meme Shop. If something isn't right, here's how returns work.
Return window: You can ask for a return within 7 days of delivery. Requests after 7 days can't be accepted.
Eligibility: To be returned, items must be unused, unwashed, and in their original condition and packaging, with any tags still attached.
Non-returnable items: These items are final sale and can't be returned or exchanged:
- Custom or personalised items
- Items bought on sale or at a discount
If one of these items arrives damaged, defective, or wrong, we'll still make it right (see below).
Free returns. Returns are free. We cover return shipping on all eligible returns.
How to start a return: Email us at contact@thememe.shop with your order number and the item(s) you want to return. We'll send you return instructions once your request is approved. Returns sent without an approved request won't be accepted.
Refunds: When your return arrives, we'll inspect it and let you know if it's approved. Approved refunds go back to your original payment method within 5–7 business days. Your bank or card provider may take a little longer to show it.
Damaged, defective, or wrong items: Please check your order when it arrives. If an item is damaged, defective, or not what you ordered, contact us within 48 hours of delivery with photos. We'll replace it or give you a full refund at no cost, even if it's a sale or custom item.
Exchanges: The quickest way to get something different is to return the item you have and place a new order.
Questions? Reach us anytime at contact@thememe.shop.**Return & Refund Policy**